Service Request


Your Concert-On-Call service provides you with in-suite warranty support (during the first two years of occupancy) and in-suite emergency service response between the hours of 8:00am-4:30pm.

If you are experiencing an emergency, please visit the Emergency Contact page. In the case of a fire or break in, please call 911 – but do give us a call afterward.

Before submitting a service request, review the warranty and manual information that was provided upon possession of your home. By logging in with the credentials supplied in your Homeowner’s Manual, electronic copies can be accessed through the Warranty & Manuals page.

Concert’s Commitment to You Warranty covers in-suite workmanship and materials for a full two years after the possession of the home.

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