Emergency Contact

An emergency is a situation requires immediate attention that cannot wait until the next
day. In the case of a fire or break in, please call 911 first – but do contact us afterward.

To locate the appropriate emergency contact, please select from the following dropdown
menu:

Not sure which category you fall under? Use the following guide to make your selection: 

  • Condominium Home Owner – You own a Concert condominium home that is currently within the first two years of occupancy.
  • Rental Apartment Tenant – You are renting a home within a Concert rental apartment building.
  • Commercial Property Tenant – You are a tenant within a Concert commercial property.

What’s considered an emergency?

Examples of Condominium Home emergencies include:

  • Blockage of plumbing drains where sinks, toilets or tubs will not drain or are backing up
  • Sparking noises coming from your breaker panel or no power
  • No heating or air conditioning
  • Water leakage where the water system must be shut off
  • No water service or no hot water

Examples of Rental Apartment emergencies include:

  • You are locked out or have lost your keys (note: a charge will be added for after-hour calls)
  • Blockage of plumbing drains where sinks, toilets or tubs will not drain or are backing up
  • Sparking noises coming from your breaker panel or no power
  • No heating or air conditioning
  • Water leakage or flooding
  • No water service or no hot water
  • Refrigeration unit is no longer keeping food cold or frozen
  • Damages to the entry door or if the access fob is not working
  • Damages to external building doors or garage doors not closing

Examples of Commercial Property emergencies include:

  • Blockage of plumbing drains where sinks, toilets or tubs will not drain or are backing up
  • Sparking noises coming from your breaker panel
  • No heating or air conditioning
  • Water leakage or flooding
  • No water service or no hot water
  • Damages to the entry door or if the access fob is not working
  • Damages to external building doors or garage doors not closing

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