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The Concert Difference
Since 1989, Concert has been known as a developer with a difference. If there is a single theme behind the company’s success over the years, it’s how this difference has informed every aspect of our business.
Concert’s core values govern our business practices, the company culture and relationships with the communities in which we work. These core values are also what define the Concert “difference”. The three defining differences of Integrity, Service and Quality elevate our business partnerships, our workplace and the communities where we build and manage our properties.
Integrity is the cornerstone of our approach. Ensuring that Concert is conducting itself in a manner it can be proud of at all times has served as a unifying principle across all of our diverse business operations.
This unwavering commitment is evidenced in how we interact with our purchasers, residents, tenants and investors, as well as partners in the public and private sectors. Both as a company, and as individual employees, we maintain the highest standards in all our dealings.
Concert takes pride in fully standing behind its commitments, products and service. In turn, this approach has built trust and enabled Concert to form lasting relationships with our customers, our partners and the communities where we do business.
Service excellence is our priority. We take the time to listen to the needs of those we serve and are dedicated to providing a level of service that exceeds the ordinary.
Concert has worked hard to earn a reputation as a leader and best-in-class operator within the real estate industry. A huge part of this success is due to the high level of service that we provide to our purchasers, residents, tenants and government partners. This commitment includes the company’s award-winning signature customer service, Concert-On-Call.
Concert is committed to building community. By establishing deep roots in the communities where we invest, we aspire to drive community improvement through thoughtful planning and dedicated engagement.
Giving back to the communities in which we work is another important way we make a difference. This includes investing in the future of our industry through our support of trades training and giving back through various CommunityWorks initiatives.
With an investment philosophy that emphasizes long-term value, quality guides our daily operations and decision-making. We’re committed to high-quality real estate developments and maintaining high standards of service across our portfolio.
The exceptional craftsmanship and quality of materials used in our developments are well-known in the marketplace, and we are regarded for delivering outstanding value.
We not only stand behind our work, but take pride in developing strong working relationships within each of the communities the company is active. The skill and experience of our staff as well as the engineers, architects, government partners, consultants and tradespeople with whom we work is paramount.